List of Figures List of Tables Acknowledgements Foreword Notes on Contributors List of Abbreviations Introduction: Charting a New Development Trajectory?; Anthony P. D'Costa Theoretical and Conceptual Foundations of Total Factor Productivity Measurement in Services: Looking Back and Ahead; B.Andersen & Marva E.Corley Emergent Regime Formation for the Information Society and the Impact on Africa; Derrick L.Cogburn The Internet and Economic Growth in LDCs: A Case of Managing Expectations?; C.Kenny Can ICT Make a Difference in the Development of Transition Economies?; Marcin Piatkowski ICT Initiatives in India: Lessons for Broad-based Development; P.D.Kaushik The Software and Information Services Sector in Argentina: The Pros and Cons of an Inward-Oriented Development Strategy; Daniel Chudnovsky & Andres Lopez ICT Opportunities and Challenges for Development in the Arab Region; Samia Satti O.M.Nour The Impact of Technology on Competitiveness: A Case Study of Indian Small Automotive Component Unit; T.A.Bhavani How to Solve the 'Hotmail Problem': Global-local Interfaces and Filipino Technopreneurs; Czarina Saloma-Akpedonu