As we enter the twenty-first century, America's workforce looks markedly different than it ever has before. Compared with even twenty years ago, more white women, people of color, disabled persons, new and recent immigrants, gays and lesbians, and intergenerational mixes now work in America. The way in which government employers embrace this opportAbout the Author: Norma M. Riccucci is Board of Governors Distinguished Professor at the School of Public Affairs and Administration at Rutgers University, Newark, USA. She is the author of several books in the areas of public human resource management and public management. She is author of the forthcoming book, Shared Powers and the Making of U.S. Law and Policy. Riccucci has received a number of national awards including the American Society of Public Administration's Dwight Waldo Award for a lifelong contribution to public administration. She is a fellow of the National Academy of Public Administration (NAPA).