About the Author: M. Joseph Gordon Jr. is a consultant in the quality/process control and plastics field. He has over thirty-five years' experience in quality assurance, process control, and program management with experience in establishing and maintaining an ISO 9001, ISO 14001, and/or QS-9000/TS 16949 Quality System, Lean Manufacture, and Six Sigma business and manufacturing systems. Mr. Gordon has worked closely with Chrysler, Ford, and General Motors; CTS Reeves (frequency oscillators); and Lockheed Martin and their supplier network requiring tight tolerance products in a variety of materials.