About the AuthorDavid Biggs (BSc, Dip.IS, MSc, PhD) is the Programme Director for Business and Occupational Psychology at the University of Gloucestershire and both delivers and researches consultancy services across a range of sectors. David has also lectured on a part-time basis at several locations including the University of London (Goldsmiths), University of Oxford (Christ Church), University of Hull, University of Northampton, in addition to leading both international and boutique consulting projects over a number of years.