21st Century Consulting explores the role of the internal and external consultant facing the new century and wanting to be successful in his or her pursuit of excellence in the profession. The role, characteristics, skill set and an extensive bibliography are included. If you are a consultant, this book was written for you. If you are considering becoming one or are thrust into the role of consultant inside your organization or are asked to assist with another one, then you will find what you need in between the book covers.