Talk, listen, support and understand better. Develop a hands-on understanding of how counselling works and how it can help people, viewing the subject from both a client's and a trainee counsellor's perspective. Learn how to listen more attentively and be a better communicator, be more empathetic with a heightened perception of others, and improve your relationships with both those around you and yourself. Providing expert insights, real-life case studies and useful skills, this Practical Guide offers an invaluable guide to anyone interested in learning more about counselling.