This book is a thorough, comprehensive guide for anyone involved in staff reviews. It covers: - Conducting appraisals in an open organisation with a narrative focus - Appraisal skills - interview techniques and listening and counselling skills - Eight rules for successful negotiation - The role of job analysis, job description and person specification - Different types of appraisal - Preparing for the appraisal - Conducting the interview and evaluating the appraisal - What can go wrong and what to watch out for - Resolving conflict Thoroughly revised and updated 7th edition. REVIEWS: 'Not all books live up to their promise. This one does. At the price it is a bargain.' British Journal of Administrative Management 'The prefect read for new managers worried about conducting their first staff appraisal. ... boy, is it thorough! Every stage is covered in depth and every technique dissected.' Management Today AUTHOR BIOG: Dr Nigel C. Hunt is an Associate Professor in Health Psychology at the Institute of Work, Health and Organisations, University of Nottingham and has worked extensively as a consultant in occupational testing, selection and appraisal. CONTENTS: Preface1. Integrated Staff Appraisal2. The Open Organisation and AppraisalIntroducing Narrative3. Introducing Narrative4. The Purposes of Appraisal5. People and Appraisal Skills6. Describing the Job, Describing the Person7. Alternative Appraisals8. The 360 Degree Appraisal9. Preparation10. Conducting the Interview11. Evaluation12. Present Thoughts and Future DirectionsGlossaryUseful AddressesIndex.