Performance Issues in the Global Knowledge Economy: The Need for an Extended Framework for Enterprises.- Critical Literature Review: The Roles of Organization Behaviour, Corporate Governance and Supply Chain Management in the Measurement of Performance for Commercial Enterprises in a Global Knowledge Economy.- Conceptual Framework and Research Methodology: A New Approach to PM.- DEA: Theory, Methods and Applications.- DEA of Corporate Governance: The Model and Its Application.- Results and Validation of DEA Application to Corporate Social Responsibility.- Implications for OBPM, SCM and Organization Design.- Summary, Conclusion and Future Research.