This is the Employee Engagement Institute's Manual for implementing their Applied Engagement(TM) system. "This book reveals the system that the Employee Engagement Institute's consultants have been using for over 35 years to help their clients call forth engagement from their employees. It is a blueprint for implementing an engagement system from start to finish. It should be of great value to any business owner, senior executive, or manager who is wanting to maximize the involvement of their company's most valuable asset." Barry Silverstein - Clarion Book Review. This book describes the approach used by EEI to develop a high-involvement, high-performance culture. It explains in detail how to engage your employees and it provides the tools to do it based on 30 years of research and client application. Thomas McCoy, President of the Employee Engagement Institute, reveals the step-by-step process for the implementation of this proven engagement system. The reader can apply the entire system or select individual components that support their existing initiatives. Either way, engagement is guaranteed to increase and improve business results. - "Employee Engagement increased more than 15% over eighteen months as measured by the culture survey." - "Operational performance improved by 12.5% the first year as measured by the ScoreCards" - "Revenue increased by more than 10% the first year." - "Net Profit increased more than 5% the first year." These are typical results. And you can achieve similar results by implementing the system described in this book. Written by Thomas J. McCoy, widely regarded as a pioneer in the field of employee involvement, performance improvement and reward systems, this experience-based book delivers: - Concepts that develop a common understanding about engagement.- A framework for dealing with the complex issues of engagement.- A structure that supplies the tools and techniques to engage employees.- And action plans used by EEI to develop a highly engaged workforce for their clients. Filled with over 90 illustrations, examples, and a money-back guarantee, 'Employee Engagement: The Framework for the Future' presents a proven, lasting set of solutions that are guaranteed to improve operational effectiveness. Already have improvement initiatives in place? This system acts as an integrating platform for a broad range of management tools and methods. This book will enable you to: - Develop an engagement strategy. - Design, build, and implement an engagement system. - Measure engagement using the culture survey. - Measure performance using ScoreCards.- Eliminate problems using the Action Planning process. - And sustain the gains of improvement. Companies that have applied this knowledge have received the following benefits: - Increase in profit.- Improved stock value and, for private companies, improved value modifier. - Become an employer of choice. - Build a proactive team of employees with a common focus. - Increase ease of operation. - Employees who are more motivated...and more engaged. - Employees who understand and respond to the voice of the customer. - Employees who proactively improve productivity and effectiveness. Perhaps most importantly your employees will think, act, and feel more like business partners.About the Author: Thomas J. McCoy is President of The Employee Engagement Institute, a training and consulting firm in Kansas City, MO. Since 1978 he has been a thought leader in the field of employee engagement and has developed high-involvement/high-performance cultures for over 200 private and public companies in the United States, Europe and South America. He has been featured in the Wall Street Journal, quoted in Newsweek and nominated for SHRM's Michael J. Losey award for his work in the field of Human Resources. He designed and taught a "High Performance Workplace" seminar at George Washington University and is a frequent conference speaker. He is the author of the Culture of Partnership series, a collection of work that consists of: "Compensation and Motivation - Maximizing Employee Performance With Behavior-Based Incentive Plans", "Creating an Open-Book Organization...Where Employees Think & Act Like Business Partners", "Four Attributes of Engagement...And How to Develop Them", "Employee Engagement - The Framework For The Future", and "The Employee Engagement Toolbox." He holds a Lean Six Sigma Certification from Villanova University, a Coaching by Design Certification from the Johnston Institute and a Bachelor of Fine Arts Degree from the University of Minnesota. He is a volunteer member of the Board of Directors for Support Kansas City, a non-profit that helps other non-profits fulfill their mission.